What is Erlanger Behavioral Health and What Services Do They Provide?

Professional mental health counselor conducting therapy session with patient in modern clinical office setting, compassionate interaction, natural lighting, contemporary healthcare environment
Erlanger Behavioral Health is a comprehensive mental health and substance abuse treatment program in Chattanooga offering inpatient, outpatient, and 24/7 crisis services.
Professional mental health counselor conducting therapy session with patient in modern clinical office setting, compassionate

What is Erlanger Behavioral Health and What Services Do They Provide?

The Short AnswerErlanger Behavioral Health is a comprehensive mental health and substance abuse treatment program operated by Erlanger Health System in Chattanooga, Tennessee, offering inpatient, outpatient, and crisis services for children, adolescents, and adults. The program combines psychiatric care, addiction treatment, and emergency mental health services to address diverse behavioral health needs across all age groups.

Erlanger Behavioral Health stands as a cornerstone of mental health and addiction treatment services in the Chattanooga region. As part of the larger Erlanger Health System, this specialized division provides evidence-based care designed to help individuals overcome mental illness, substance abuse disorders, and behavioral health crises. Whether you’re seeking treatment for depression, anxiety, bipolar disorder, or substance use disorders, Erlanger offers multiple pathways to recovery with trained psychiatric professionals and counselors.

What Types of Behavioral Health Services Does Erlanger Offer?

Quick Answer: Erlanger provides inpatient psychiatric hospitalization, outpatient counseling and therapy, substance abuse treatment, crisis intervention services, and specialized programs tailored to different age groups including children, adolescents, and adults.

Erlanger’s behavioral health division operates across multiple care levels. Inpatient services provide 24-hour psychiatric care for individuals experiencing acute mental health crises or requiring intensive treatment. Outpatient programs offer ongoing counseling, psychotherapy, and psychiatric medication management for those managing chronic mental health conditions. The facility also specializes in age-specific treatment tracks, recognizing that children and adolescents require different therapeutic approaches than adults.

How Do I Access Erlanger Behavioral Health Services or Make an Appointment?

Quick Answer: Patients can contact Erlanger’s behavioral health department directly by phone, through their website, or via referral from their primary care physician. Emergency services are available 24/7 for crisis situations.

Accessing Erlanger Behavioral Health services is straightforward. For non-emergency appointments, you can call their behavioral health intake line or visit the Erlanger Health System website to request an evaluation. Many patients also receive referrals from their primary care doctor, which can expedite the intake process. For immediate crises, the facility maintains a 24/7 crisis line and emergency department.

Psychiatric nurse monitoring patient in inpatient behavioral health unit, clinical care setting, modern hospital room, profes

What Insurance Plans and Payment Options Does Erlanger Behavioral Health Accept?

Quick Answer: Erlanger accepts most major insurance plans including Medicare, Medicaid, and commercial insurance. Financial assistance programs are available for uninsured or underinsured patients.

Financial accessibility is a priority at Erlanger Behavioral Health. The facility works with major insurance providers and offers sliding scale fees based on income for uninsured patients. During your intake process, financial counselors can discuss payment arrangements and help identify available assistance programs.

What Treatment Programs Are Available for Substance Abuse at Erlanger?

Quick Answer: Erlanger offers medical detoxification, residential rehabilitation programs, outpatient addiction counseling, and medication-assisted treatment including options like Suboxone for opioid use disorders.

Substance abuse treatment at Erlanger follows evidence-based protocols. Medical detoxification services manage withdrawal symptoms safely under clinical supervision. Residential programs provide immersive treatment in a structured environment, while outpatient options allow individuals to maintain work and family responsibilities. Medication-assisted treatment combines pharmaceutical support with counseling for comprehensive addiction recovery.

Crisis intervention team responding to emergency call center, professional counselors at desks with headsets, modern telecomm

Does Erlanger Behavioral Health Offer Teletherapy or Virtual Mental Health Appointments?

Quick Answer: Yes, many Erlanger behavioral health services include telehealth options for convenient remote counseling, psychiatric consultations, and therapy sessions.

Recognizing the importance of access and convenience, Erlanger has expanded virtual mental health services. Teletherapy appointments allow patients to receive counseling from home, reducing barriers like transportation and scheduling conflicts. This flexibility is particularly valuable for ongoing psychiatric medication management and therapy sessions.

What Is the Crisis Intervention Process at Erlanger Behavioral Health?

Quick Answer: Erlanger operates a 24/7 crisis line and emergency psychiatric services for acute mental health emergencies, suicidal ideation, and severe behavioral health crises requiring immediate intervention.

Mental health crises demand immediate attention. Erlanger’s emergency psychiatric services are available around the clock to assess and stabilize individuals experiencing acute distress. The crisis team conducts thorough evaluations and determines appropriate care levels, whether that’s emergency hospitalization, crisis stabilization, or connection to outpatient resources. For ongoing support, psychiatric providers can coordinate comprehensive treatment plans following crisis resolution.

Frequently Asked Questions

Does Erlanger Behavioral Health serve children and adolescents?

Quick Answer: Yes, Erlanger offers specialized behavioral health services specifically designed for children and adolescents, including inpatient and outpatient treatment programs.

Erlanger recognizes that young people have unique mental health needs. Their pediatric and adolescent programs employ clinicians trained in child and adolescent psychiatry, using age-appropriate therapeutic techniques and involving families in treatment planning.

Can I get a psychiatric evaluation at Erlanger without a referral?

Quick Answer: Direct self-referrals are typically accepted at Erlanger Behavioral Health, though referrals from primary care physicians can expedite the intake process.

You don’t necessarily need a doctor’s referral to access Erlanger’s services. Contacting the facility directly initiates the intake process, though having a referral may provide valuable clinical context for your treatment team.

What should I expect during my first appointment at Erlanger Behavioral Health?

Quick Answer: Your initial appointment includes a comprehensive psychiatric evaluation, medical history review, symptom assessment, and discussion of treatment options and goals.

First appointments are thorough intake evaluations where clinicians gather detailed information about your mental health history, current symptoms, medications, and life circumstances. This assessment guides personalized treatment planning and helps match you with appropriate services and providers.


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