What is CoreLife and How Does It Relate to Novant Health?

Patient using smartphone for virtual doctor consultation in modern home office setting, professional healthcare provider visible on screen, warm natural lighting
CoreLife is Novant Health's integrated digital health platform offering telehealth visits, remote monitoring, health coaching, and secure access to medical records for convenient patient care.
Patient using smartphone for virtual doctor consultation in modern home office setting, professional healthcare provider visi

What is CoreLife and How Does It Relate to Novant Health?

The Short AnswerCoreLife is a digital health and wellness platform integrated with Novant Health, a regional healthcare system, that provides telehealth services, health monitoring, and personalized care coordination to patients. It connects patients with healthcare providers through secure virtual visits while maintaining access to their complete medical records within Novant Health’s network.

Novant Health operates one of the largest integrated healthcare systems in the southeastern United States, serving patients across North Carolina, South Carolina, and Virginia. CoreLife represents their strategic investment in digital health infrastructure, designed to meet growing patient demand for convenient, accessible care while maintaining the continuity and quality standards Novant Health is known for.

The platform bridges the gap between traditional in-person care and modern digital health expectations, enabling patients to receive care when and where it’s most convenient while keeping their information integrated with their primary healthcare provider.

What Services Does CoreLife Offer Through Novant Health?

Quick Answer: CoreLife provides virtual care visits with licensed physicians, remote patient monitoring for chronic conditions, health coaching, medication management, and integrated access to electronic health records.

CoreLife’s service suite addresses multiple aspects of patient care. Virtual visits allow patients to consult with board-certified physicians for acute care, follow-ups, and chronic disease management without traveling to physical locations. Virtual doctor visits through CoreLife typically have wait times under 15 minutes and operate during extended hours including evenings and weekends. Remote patient monitoring features enable tracking of vital signs, blood glucose, blood pressure, and weight for patients managing conditions like diabetes and hypertension. Health coaching services provide personalized guidance on nutrition, fitness, and lifestyle modifications.

Healthcare provider in clinical setting reviewing patient data on tablet during telemedicine session, secure digital health i

How Do I Access CoreLife as a Novant Health Patient?

Quick Answer: Access CoreLife through the Novant Health patient portal, dedicated mobile app, or web platform using your existing Novant Health login credentials.

Integration with existing Novant Health accounts eliminates the need for separate registrations. Patients log in with their standard credentials to schedule appointments, complete online medical consultations, and review results. The mobile app provides push notifications for appointment reminders and allows video visits from smartphones or tablets.

What Are the Costs and Insurance Coverage for CoreLife Services?

Quick Answer: CoreLife services are covered by most major insurance plans with standard copay rates; uninsured patients should contact Novant Health for self-pay pricing options.

Insurance coverage typically mirrors in-person visit copays, making telehealth equally accessible financially. Many plans cover preventive services at no cost. Novant Health offers financial counseling for uninsured or underinsured patients to discuss payment plans.

Patient checking blood pressure monitor at home with data syncing to mobile device, remote patient monitoring technology, com

How Does CoreLife Compare to Other Telehealth Platforms?

Quick Answer: CoreLife’s main advantage is seamless integration with Novant Health’s medical records and local provider networks, ensuring better continuity of care compared to standalone platforms.

While competitors like Teladoc and Amwell offer broader national networks, CoreLife excels at coordinating care within Novant Health’s system. Providers have immediate access to complete medical histories, reducing duplicate testing and improving clinical decision-making. Healthcare technology integration at this level provides advantages for patients with complex medical needs.

What Technology and Security Measures Does CoreLife Use?

Quick Answer: CoreLife uses HIPAA-compliant video conferencing, end-to-end encryption, multi-factor authentication, and integration with Novant Health’s secure electronic health record systems.

Data transmission meets federal privacy standards, and remote patient monitoring devices connect securely to the platform. Regular security audits and compliance certifications ensure patient information remains protected.

Is CoreLife Available in All Novant Health Service Areas?

Quick Answer: CoreLife availability varies by location; patients should check with their local Novant Health facility or contact customer service to confirm access in their specific area.

Rollout continues across Novant Health’s service territory, with healthcare interoperability improvements expanding access. Check Novant Health’s official website or call your provider’s office for current availability details.

Frequently Asked Questions

Can I use CoreLife for prescription refills and medication management?

Quick Answer: Yes, CoreLife includes medication management features allowing patients to request refills, receive medication counseling, and coordinate prescriptions with their Novant Health pharmacy.

Prescriptions are electronically sent to your preferred pharmacy for convenient pickup or delivery options.

What happens to my medical records when I use CoreLife?

Quick Answer: All CoreLife visit notes, test results, and health data are automatically documented in your Novant Health electronic health record, accessible to all your providers in the system.

This integration ensures comprehensive care coordination and eliminates information silos between providers.

Is CoreLife suitable for emergency situations?

Quick Answer: CoreLife is designed for non-emergency care; patients experiencing medical emergencies should call 911 or visit the nearest emergency department immediately.

The platform helps identify situations requiring urgent care and can facilitate rapid referrals to appropriate emergency services.


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