
What is My Health One?
My Health One represents a modern approach to healthcare delivery, eliminating barriers like travel time and scheduling conflicts. The platform connects patients with qualified medical professionals for a range of health concerns, from routine check-ups to chronic disease management. This digital-first model has become increasingly popular as patients seek flexible, affordable healthcare options.
The platform operates across multiple states and accepts various insurance plans, making it accessible to a broad patient population. Whether you need a quick consultation or ongoing care management, My Health One offers a streamlined pathway to licensed healthcare providers without the hassle of traditional office visits.
What Services Does My Health One Offer?
The platform offers comprehensive healthcare services including primary care consultations, specialist referrals, prescription management, and preventive health services. Patients can address acute conditions like cold and flu symptoms, receive ongoing management for chronic diseases such as diabetes and hypertension, and access mental health support through licensed therapists and psychiatrists. The service also includes medication refills and lab order requests, creating a complete telehealth ecosystem.
How Do I Use My Health One to Schedule an Appointment?
Getting started is straightforward: download the My Health One app from your device’s app store or access the website directly. After creating an account with your personal and insurance information, you can browse available providers and view their schedules. Select a time slot that works for you, and the platform will send you a reminder before your appointment. When the time arrives, simply open the app or click the provided link to begin your virtual doctor visit.

How Much Does My Health One Cost?
My Health One offers flexible pricing structures to accommodate different patient needs. Insured patients typically pay only their standard copay amount, similar to in-person visits. For uninsured patients, pay-per-visit options usually range from $50 to $150 depending on the service type and provider. Monthly membership plans provide unlimited consultations at a fixed rate, offering better value for patients requiring frequent care access. Always verify your specific medical insurance coverage before scheduling.
Is My Health One Covered by Insurance?
Insurance coverage for telehealth has expanded significantly in recent years. Most major insurance providers, including Medicare, Medicaid, and commercial plans, now cover virtual consultations. However, coverage specifics—such as copay amounts, deductibles, and which services are covered—vary by individual plan. Contact your insurance provider directly or check your policy documents to confirm My Health One is in-network and understand your out-of-pocket costs.

What Are the Requirements to Use My Health One?
Basic technical requirements include a device with a camera and microphone, stable internet connection, and compatible operating system. You’ll need valid identification for account verification and health insurance details if you have coverage. My Health One operates in most U.S. states, but availability varies—check the platform to confirm service in your location. Some states have licensing restrictions that may limit provider availability.
How Does My Health One Compare to Other Telehealth Platforms?
When comparing telehealth options, consider provider availability, specialty coverage, wait times, and pricing structures. My Health One positions itself as a patient-friendly alternative with transparent pricing and quick appointment availability. For detailed comparisons with competitors, explore resources like Doctor on Demand vs Teladoc to understand which platform best suits your healthcare needs. AFC Telehealth represents another viable option worth considering.
Frequently Asked Questions
What if I need a physical examination?
While telehealth excels for many conditions, some situations require physical examination. Your provider can order laboratory tests, imaging studies, or refer you to nearby urgent care or specialist offices as needed.
Can I use My Health One for emergency situations?
Telehealth platforms are designed for routine and non-urgent care. Medical emergencies require immediate in-person evaluation at emergency facilities.
How is my privacy protected on My Health One?
All telehealth platforms handling medical information must comply with federal privacy laws. My Health One uses industry-standard encryption and secure servers to protect your sensitive health data during consultations and storage.