What is Telehealth by SimplePractice and How Does It Work?

Healthcare provider conducting secure video consultation with patient on computer, professional medical office background, modern telehealth setup
Telehealth by SimplePractice is an integrated virtual care platform combining secure video consultations, appointment scheduling, EHR, and billing in one HIPAA-compliant system for independent healthcare providers.
Healthcare provider conducting secure video consultation with patient on computer, professional medical office background, mo

What is Telehealth by SimplePractice and How Does It Work?

The Short AnswerTelehealth by SimplePractice is a virtual care platform integrated into SimplePractice’s practice management software that enables healthcare providers to conduct secure video consultations with patients. It combines appointment scheduling, patient communication, and billing in one HIPAA-compliant system, allowing independent practitioners to manage their entire practice from a single dashboard.

SimplePractice has become one of the leading practice management platforms for independent healthcare providers, with telehealth capabilities built directly into its ecosystem. Rather than juggling multiple tools for scheduling, video calls, and billing, practitioners can streamline their workflow through integrated technology designed specifically for remote patient care.

The platform serves mental health professionals, therapists, counselors, coaches, and other healthcare providers who need a comprehensive solution for managing virtual doctor visits and patient relationships remotely.

What Are the Key Features of SimplePractice’s Telehealth Platform?

Quick Answer: SimplePractice includes secure video conferencing, integrated scheduling, electronic health records, automated patient intake forms, and built-in payment processing.

The platform provides end-to-end practice management with secure video conferencing that requires no software downloads for patients. Practitioners can schedule appointments, send automated reminders, collect patient information through digital intake forms, and process payments—all within the same system. The integrated EHR allows providers to document sessions, manage treatment plans, and maintain complete patient records in one location.

How Much Does SimplePractice Telehealth Cost?

Quick Answer: SimplePractice offers tiered pricing plans starting from approximately $70-$300+ per month, with telehealth capabilities included or available as add-ons depending on the plan level.

Pricing varies based on practice size and feature requirements. Most practitioners choose plans that bundle telehealth with scheduling and billing functionality. Additional transaction fees apply for payment processing, typically 2-3% per credit card transaction.

How Does SimplePractice Compare to Other Telehealth Platforms?

Quick Answer: SimplePractice is a full practice management suite with integrated telehealth, while Zoom for healthcare is a standalone video tool and MDLive is a direct-to-consumer telehealth service; SimplePractice is best for independent practitioners managing their own practices.

Unlike Zoom, which is primarily a video conferencing tool, SimplePractice combines scheduling, billing, and clinical documentation. Unlike MDLive, which operates as a consumer-facing service, SimplePractice gives practitioners control over their patient relationships and billing.

Patient using tablet to join telehealth appointment through SimplePractice platform, comfortable home setting, professional m

What Security and Compliance Standards Does SimplePractice Meet?

Quick Answer: SimplePractice is HIPAA-compliant, HITRUST certified, and meets GDPR requirements, ensuring patient data and video calls are encrypted and secure.

All video sessions use end-to-end encryption, and patient data is stored on secure servers with regular security audits. This compliance framework is essential for healthcare providers handling sensitive patient information.

Which Healthcare Specialties Can Use SimplePractice Telehealth?

Quick Answer: Telehealth by SimplePractice supports mental health, therapy, counseling, coaching, physical therapy, and other healthcare practices that can conduct remote consultations.

The platform is particularly popular among therapists, counselors, and mental health providers, though it serves any practice where healthcare digital transformation includes virtual care delivery.

Practice management dashboard showing scheduling, patient records, and billing integration for telehealth visits, computer sc

How Do Patients Access Telehealth Visits Through SimplePractice?

Quick Answer: Patients receive a secure link via email or SMS, click to join the video session without downloading software, and can complete intake forms and payments directly through the platform.

The patient experience is designed for simplicity—no account creation or software installation required. This reduces barriers to care and improves appointment attendance rates.

Frequently Asked Questions

Does SimplePractice Telehealth Integrate with Insurance Billing?

Quick Answer: Yes, SimplePractice handles insurance verification, claim submission, and payment processing for telehealth visits, supporting both in-network and out-of-network billing.

The platform automates insurance eligibility checks and can submit claims electronically, reducing administrative burden on practitioners.

Can SimplePractice Handle Telehealth Prescriptions?

Quick Answer: SimplePractice supports prescription management for telehealth visits, though telehealth controlled substance prescribing requires compliance with state and federal regulations.

Providers can generate and send prescriptions electronically to pharmacies, streamlining the patient care workflow.

Is SimplePractice Suitable for Group Practices?

Quick Answer: Yes, SimplePractice offers multi-provider and group practice plans with shared scheduling, billing, and clinical documentation features.

Larger practices benefit from team management tools, shared calendars, and centralized billing administration.


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